Since he was rude and unhelpful I asked to speak to a supervisor. He would not give me to one my issue was not big enough to get a supervisor. He finally transferred me to Robert who was helpful and got through to their contractor and promised me a call back. After seeing the reviews I'm pretty nervous anything will get fixed but willing to give it a try. You need more Robert's on your phone line and ditch the rude CSR not worth the negative feedback. The home warranty fills in valuable coverage where your homeowners insurance doesn't apply.
american home warranty promo code
I pay the $75. 00 initial visit fee and the monthly fee and they have taken care of the rest on the 3 occasions that I have called. I really have had nothing but good experiences with HBW and would recommend them. So far, they have provided me with great peace of mind. My experience in submitting claims with 2 10 has been very good. I do it by phone and the reps are very pleasant. I had an air conditioner problem and they responded. The next day, the guy was there on time and diagnosed the problem. He came back the next day and put the part in. With the washer and dryer, the first people 2 10 contacted never showed up or called. I had to call again and they had gotten somebody scheduled to come today between three and five, but I haven’t heard from anybody since.